This Service Level Agreement ("Agreement") is made between Chemcoolweb ("Service Provider") and the Client ("Client") for the provision of web design and related services effective as of [Insert Date]. Chemcoolweb, owned and operated by Freddie Snijman, is located at [Insert Address], Clubview, Centurion, Gauteng, South Africa.
Chemcoolweb agrees to provide the Client with the following services:
Chemcoolweb is not a specialized SEO agency and shall not be held responsible for changes in Google Search algorithms or any impact these may have on the search engine rankings of Client websites. Chemcoolweb’s responsibilities are limited to:
Chemcoolweb explicitly excludes the following from its services:
A 50% deposit is required upon acceptance of the initial quote, which will enable hosting setup, activation of the Site.Pro web builder, and email account activation. The remaining balance is due upon finalization of the website. Recurring monthly invoices will be issued on the 25th of each month and are payable by the first of the following month.
Services can be canceled with one month's written notice by either party. In the event of cancellation, the Client is responsible for all fees due up to the end of the notice period.
Chemcoolweb will comply with all applicable laws, including the Protection of Personal Information Act (POPIA) of South Africa, ensuring all Client websites include necessary legal footers.
This Agreement may be reviewed and amended periodically to ensure it remains relevant to the business environment and technological advancements. Both parties must agree to any amendments in writing.
Any disputes arising from or related to this Agreement shall be resolved through mediation, and if necessary, legal proceedings in an appropriate court within Gauteng, South Africa.